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CRM at the Speed of Light Third Edition Essential Customer Strategies for the 21st Century by Paul Greenberg

CRM at the Speed of Light Third Edition Essential Customer Strategies for the 21st Century

Description : Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.

Subtitle : Essential Customer Strategies for the 21st Century

Authors : Paul Greenberg

Published Date : 2004-08-16

Publisher : McGraw Hill Professional

ISBN : 9780072264401

Page : 688 Pages

Categories : Computers

Total Download: 33

Filesize: 1 MB

Download PDF : crm-at-the-speed-of-light-third-edition-essential-customer-strategies-for-the-21st-century.pdf

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